Please read carefully!
Support
Galliard Music offers support outside of the music lesson via email or telephone. For questions or concerns on lesson material, the student may contact their instructor directly. For all other questions, the student should contact Galliard Music.
Payment
Payment must be made by check. All checks are to be made out to Galliard Music. Payments are to be made at each lesson. If you wish, you may pay in advance. All questions and concerns regarding payment should be addressed to Galliard Music and not to the instructor.
A Note to Parents
An adult must be on the premises during the length of the lesson. If an adult is not present then the instructor will not be able to teach the lesson. You will be charged for the lesson and no make-up lesson will be scheduled.
If the student is not satisfied with his or her instructor, Galliard Music will provide the student with a different instructor. Galliard Music is NOT responsible for any legal issues between the instructor and the student.
24-Hour Cancellation Policy
If the student is unable to attend one of his or her lessons, Galliard Music or the instructor should be notified by phone at least 24 hours prior to the lesson. Students who fail to give 24 hours notice will be charged for the lesson. In the case of severe weather, sudden illness, accident or other emergency, the student will not be charged for the cancellation and a make-up lesson will be scheduled.